Let's make your investor experience better.
Questions about your account, investment records, deposits or withdrawal requests? Our support team is here to help you find the right information and understand your next steps.
Get in touch
Reach us through our official communication channels. Our verified contact information is listed below.
Investor account support
Help us resolve your request efficiently by sharing the relevant reference and a clear description of the issue.
Get help with registration, login access and investor account information.
Ask about pending payments, transaction references and deposit records.
Request clarification about recorded investment performance and account statements.
Follow up on submitted withdrawal requests and their recorded status.
Protect your account and payment information
When contacting support, provide your registered investor email and the relevant transaction or request reference. Never share your password, mobile money PIN, card security code, one-time verification code or private account credentials. Our support team should never ask you to disclose these details.
Complaints and dispute resolution
We take complaints and account concerns seriously. Submit your complaint using the official complaints channel listed above, including the relevant reference and a description of the issue. The company's approved complaints procedure, response targets, escalation officer and applicable external dispute-resolution details will be published here once verified.
Complaints procedure: [Add approved procedure, response times and escalation details.]
Your questions matter.
For account-specific assistance, sign in to your investor account and keep your transaction reference available.
Access investor account